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About the hotel
Hotel highlights
Madrid - Spain View map
Housed in a historic building in the heart of Madrid, the Iberostar Las Letras Gran Vía hotel is the ideal place to discover and blend in with the city as you can easily reach the main tourist attractions on foot.
Enjoy an unforgettable trip and feel part of the city. Savor the most authentic dishes in our restaurants. Relax after a long day sightseeing in the rooftop swimming pool, in your room’s whirlpool bath or gazing at the views from your balcony. Bury yourself in books in the library where great authors wrote their novels… and much more!
Calle Gran Via 11
Madrid
28013
Latitude: 40.419559
Longitude: -3.699462
915237980
las.letras@iberostar.com
24-hour reception
We speak 5 languages (Italian, French, Spanish, English and German)
Airport transfer (extra charge)
Pets allowed
Accessibility for persons with reduced mobility
Children of all ages are welcome
- Check in: 16:00h
- Check out: 11:00h
**Total cost of the booking will be charged at check-in. Bookings of more than 5 rooms may be subject to special terms and conditions, and extra charges.
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A historic and centrally-located hotel with you in mind
La terraza con vistas a los tejados inspirará tus vacaciones
Habitaciones para conectar con Madrid y desconectar del mundo
Conecta con el cielo de Madrid desde este oasis en pleno centro
Iberostar Las Letras Gran Vía
Address
Calle Gran Via 11
915237980
las.letras@iberostar.com
47 Reviews
Marcel Jeanneau says:
March 15th, 2022
"Just GREAT"
Just perfect - clean, neat, friendly people... I just loved the attention received. THANK YOU! Fully recommended!!!
March 23th, 2022
Dear Marcel,
Thank you for taking the time to share your wonderful impressions of your stay at our Iberostar hotel.
It has been truly a pleasure to serve you and we are very grateful for your kind words regarding our staff.
Marcel, we thank you again for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.
Kind Regards,
Quality Manager,
Iberostar Las Letras Gran Vía
Carlos Jose Fernandez Cruz says:
June 2th, 2019
"Excellent"
Excellent hotel with a very good localization. Front desk personnel demonstrated excellent proffesional skills and were very friendly .
June 11th, 2019
Dear Carlos,
First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar and we want to thank you for sharing your experience with others.
Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that the efforts of our employees has left a wonderful impression on you.
Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel.
Best Regards,
Quality Manager
Iberostar Las Letras Gran Via
Ikrom Takhirov says:
October 3th, 2018
"Perfect !!!"
Many many thanks !!!
October 11th, 2018
Dear Ikrom,
First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.
Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.
Best Regards,
Quality Manager
Iberostar Las Letras Gran Via
Odet Rojas says:
September 6th, 2018
"Awesome!"
Outstanding customer service! Lovely and sweetest staff ever! Very efficient and professional. Great location. Very clean and comfy room! I’d definitely recommend this property to anyone!
September 11th, 2018
Dear Odet,
Thank you for taking the time to share your wonderful impressions of your stay at our hotel. It is of the utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a, particularly pleasant atmosphere.
Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.
Kind Regards,
Quality Manager
Iberostar Las Letras Gran Via
Kanchan Ghoshal says:
June 28th, 2018
"Excellent hotel in a perfect location in Madrid!"
Excellent property in a perfect location in Madrid! Thanks for the complimentary music CD.
June 29th, 2018
Dear Kanchan,
We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests.
Again we thank you for your feedback and we hope to welcome you back again soon.
Best Regards,
Quality Manager
Iberostar Las Letras Gran Vía |
Jason John Matthews says:
April 30th, 2018
"My first time to Madrid, Spain, friendly staff, great location and close to all attractions."
Great location, friendly staff great environment.
May 15th, 2018
Dear Jason,
We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests.
Again we thank you for your feedback and we hope to welcome you back again soon.
Best Regards,
Quality Manager
Iberostar Las Letras
Maritza Velez Baez says:
April 25th, 2018
"Good hotel but expensive."
The only two problems that we found were: The bed was too closed from the floor No furniture for the clothes
April 27th, 2018
Dear Maritza,
We want you to know that the description of your stay with us at our hotel is very helpful and we thank you for providing your rating. Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.
Again we want to thank you very much for sharing your review of our hotel and would be delighted to welcome you back to one of our hotels soon.
Best Regards,
Quality Manager
Iberostar Las Letras
Ibrahim Obaid Rashed Ibra Alzaabi says:
March 21th, 2018
"The best location ever"
It exceeded my expectation and I’m back again on 23/03/2018.
March 22th, 2018
Dear Ibrahim,
Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.
Finally, we thank you once again for your kind comment and we look forward to welcoming you back tomorrow!
Best Regards,
Quality Manager
Iberostar Las Letras
Garcia Jetzebell says:
February 20th, 2018
"Wonderful place"
It is a very beautiful hotel with very friendly people. I asked to update for free and they did.
March 9th, 2018
Dear Garcia,
It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.
It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.
Best Regards,
Quality Manager
Iberostar Las Letras
Lia Beatrice Azoulay says:
November 8th, 2017
"Wonderful"
I will definitely book with this hotel next trip.
November 10th, 2017
Dear Lia, |
We would like first and foremost to thank you for choosing IBEROSTAR Las Letras for your recent holiday. |
|
Every day is a new and exciting challenge for us based on providing our guests a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel´s extensive facilities, provide a holiday feeling of the very special kind for our guests. |
Again we thank you for your feedback and we hope to welcome you back again soon. |
Best Regards, |
Quality Manager |
IBEROSTAR Las Letras |
|
TripAdvisor Travellers’ Choice 2023
Certificate of excellence from the online platform TripAdvisor. These awards are based on ratings from millions of travellers, according to their comments and opinions.
Traveller Review Awards 2023
The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
TripAdvisor Travellers’ Choice 2022
Certificate of excellence from the online platform TripAdvisor. These prizes are awarded based on the score from the millions of reviews and ratings by the portal’s users.
EarthCheck Certificate of Sustainability
EarthCheck is the world’s leading certification organization for the travel and tourism industry. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP.
Traveller Review Awards 2022
The tenth awards chapter of this travel and accommodation rate search platform highlighting the exceptional work of Iberostar hotels.
TripAdvisor Travellers' Choice 2021
Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews.
TripAdvisor Certificate of Excellence 2018
Award from TripAdvisor, recognising the commitment of the hotel to excellent hospitality. This certificate is only given to hotels that have continually received exceptional reviews from guests during the last 12 months. The award rewards the hotel for its service, food and facilities.
Since 2020, all Iberostar hotels have been free of single-use plastic. Now our current commitment is to be landfill-bound waste free by 2025 and carbon emission neutral by 2030. To achieve this objective, this hotel has installed solar panels, among other features.
We believe that adopting a regenerative and restorative circular economy in all of our operations is essential. This will look after the health of the oceans around the world and improve the company’s resilience while we continue improving the guest experience and the quality of their stay.
Grand Clavel is one of the restaurants certified by the MSC/ASC Chain of Custody Standard. We are setting standards to ensure that by 2025, 100% of the fish and seafood in our hotels will be responsibly sourced, all while ensuring gastronomic excellence.
41% of the fish and seafood we serve at Iberostar is already responsibly sourced. To achieve this, we are working hand in hand with the Marine Stewardship Council (MSC) and Aquaculture Stewardship Council (ASC), to guarantee the traceability and sustainability of our products.
We’re working hard to improve the environmental health of the ecosystems surrounding our properties by 2030. To meet this goal, we are detecting, protecting and restoring seagrass beds, coral reefs, mangroves and other ecosystems in all our destinations. We support and set up projects based on extensive scientific research and focused on the communities that depend on these ecosystems.
Reviews
151
Marcel Jeanneau
March 15th, 2022
10
Just GREAT
Carlos Jose Fernandez Cruz
June 2th, 2019
10
Excellent
Ikrom Takhirov
October 3th, 2018
10
Perfect !!!
This hotel is not part of the alliance with IHG Hotels & Resorts and is not eligible for IHG One Rewards benefits.
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Map of the city
- Right on the Gran Vía, one of the most emblematic streets of Madrid
- 500 m from Cibeles fountain
- A 5-min walk from Plaza de Callao
- 600 m from Puerta del Sol
- A 10 min walk from Plaza Mayor
Get directions from
Rooms
For guests who seek relaxation and enjoyment
Double
For guests who seek relaxation and enjoyment
You will have everything you need in your Double room. Choose the type of bed you prefer and be inspired by the literary quotes on the walls. The essence of Madrid will accompany your dreams.
Rest assured while we take care of the environment
This room includes:
For guests who appreciate the small details
Double with Balcony
For guests who appreciate the small details
All the details tell a great story. Soaking up the ambience of Madrid from your balcony makes your stay even more special. This room, like all the rooms in the hotel, is free of single-use plastics, just one of many sustainability measures.
Rest assured while we take care of the environment
This room includes:
For guests who like to gaze out over the city
City-View Double
For guests who like to gaze out over the city
You won’t miss a thing in the City-View Double. Step out onto your balcony, relax, and enjoy Madrid in total tranquility. Discover the magic of the city and be captivated by its streets, without even leaving the hotel.
Rest assured while we take care of the environment
This room includes:
For those who need more space
Superior Double
For those who need more space
The Superior Double room has all the luxurious details needed to make your stay in Madrid unforgettable. What’s more, it measures 37 sq.m, enough space for up to three people.
Rest assured while we take care of the environment
This room includes:
For anyone who wants space and fresh air
Superior Double with Terrace
For anyone who wants space and fresh air
The Superior Double with Terrace room is ideal for anyone who wants comfort and space and who enjoys life outdoors as well as indoors. There’s nothing like sitting on the terrace and enjoying the views of Madrid.
Rest assured while we take care of the environment
This room includes:
For those who like travelling in a group
Triple
For those who like travelling in a group
You’ll love all the little details in our Triple room. Enjoy the wonderful views every morning as well as the comfort and spaciousness.
Rest assured while we take care of the environment
This room includes:
For guests who dream of a jacuzzi
Deluxe Double Terrace and Jacuzzi
For guests who dream of a jacuzzi
Experience all the sensations the Deluxe Double Terrace and Jacuzzi have to offer; relax and enjoy the private Jacuzzi on the terrace after a long day visiting the sights.
Rest assured while we take care of the environment
This room includes:
For those who want space and comfort
Superior Triple
For those who want space and comfort
The sun’s first rays bathe your Superior Triple room in natural light, welcoming a day full of surprises offered by the Spanish capital. Why not get a drink from the minibar? Take a moment to glance out at the views of the city and watch the people passing by as the heart of Madrid slowly fills with life. You’re right on the Gran Vía!
Rest assured while we take care of the environment
This room includes:
The best rooms are only available on iberostar.com and through our Contact Centre.
For those who like a refreshing dip in the pool
Sharing Pool Superior Double
For those who like a refreshing dip in the pool
Located on the top floor, the Sharing Pool Superior Double room boasts direct access to the hotel pool. That’s because we know that after a day sightseeing, it feels great to cool down high up above the city.
Rest assured while we take care of the environment
This room includes:
For guests holidaying with the family
Family Room
For guests holidaying with the family
Madrid is the ideal city to visit with your family, and our family rooms are the perfect place to stay. Enjoy the views of the city with your loved ones and make yourselves comfortable - there is plenty of space!
Rest assured while we take care of the environment
This room includes:
The best rooms are only available on iberostar.com and through our Contact Centre.
For those who seek luxury
Suite
For those who seek luxury
Enjoy your Suite’s 88 m² of luxury, gaze over Madrid from different viewpoints, thanks to your terrace with whirlpool bath, and pamper yourself with all the comforts found on the two different levels. In a nutshell, make your stay in Madrid a unique and unrepeatable experience.
Rest assured while we take care of the environment
This room includes:
Gran Vía from the Ático rooftop
Hotel
Before enjoying some of the best plans for couples in Madrid, make your way up to the Ático rooftop. Make this your first stop to have a refreshing drink with the best views of Madrid as a backdrop.
The sweetest spot in Madrid
Sweet Space Museum
If you’re a candy lover, you can’t miss out on the Sweet Space Museum, which has multiple different themed rooms where candy and art come together to create a fun-filled experience. Cotton-candy palm trees, the ice cream lab, and the candy forest are just some of the things that await you.
Dinner with the stars
Madrid
If you want to enjoy a unique culinary experience as a couple, Madrid offers tons of different Michelin-star restaurants where you can enjoy that special night together that you’ve been planning for so long. If you prefer a more traditional option, you can choose the Gran Clavel Restaurant. Enjoy the authentic flavor of Madrid without leaving the hotel.
Put your emotions first
Museum of Romanticism
The perfect place to combine passion and culture. The Museum of Romanticism is located just over half a mile from the hotel. Here, you can learn all about the cultural movement that prioritized feelings over the rationalism of the Enlightenment.
A walk in the park
Different options
There’s nothing better than a walk in the park if you are looking for the perfect activity to do as a couple. In Madrid, you have many different settings to choose from. The most iconic is El Retiro Park, located just over half a mile from the hotel. If you don’t mind wandering a bit further, you can also visit El Capricho, the most majestic green space in the city, with plenty of spots designed with couples in mind.
A sunset straight out of the movies
The Temple of Debod
Watching the sunset together is a popular activity for couples. In Madrid, there are many places to do so, but the most famous and highly photographed spot is the Temple of Debod. Make this the perfect finishing touch to your last night in the city.
A final day of relaxation
At the Hammam Al Ándalus, you can enjoy an authentic hammam experience. It’s an intimate space that’s perfect for unwinding as a couple and taking a break from your routine. Enjoy the wet area or a massage together.
The Madrid skyline
After eating at a romantic restaurant and going to the hotel to pick up your luggage, put the finishing touch on your getaway with one of the best panoramic views of Spain’s capital. It’s nearby the hotel on the rooftop of the Círculo de Bellas Artes. A cocktail, your partner and a 360-degree view of Madrid. What more could you ask for?
Cuisine
Cuisine
Enjoy the sunset with a glass of vermouth
Wednesday, Thursday and Sunday: 5:00 p.m.–12:30 a.m.
Friday and Saturday: 5:00 p.m.–2:00 a.m.
Ático 11 is a space located on the 7th floor of the hotel featuring avant-garde décor. Here, you can sample the best tapas and a wide variety of vermouth in an informal setting while gazing out at the beautiful sunset over the city. Madrid is full of many incredible secrets and, without a doubt, one of them is its stunning sky.
The best Spanish wines
5:00 p.m. to 1:00 a.m.
If you love wine, don’t leave Madrid without sampling some of the many wines from Spain and the Madrid region at our bar.
Vermouth and tapas the Madrid way
8:00 a.m. to 1:00 a.m.
Keep the vermouth tradition alive and savor the most authentic tapas, including ham croquettes and patatas bravas. You can also start the day with a breakfast of churros with chocolate.
Sustainable fishing certification
Monday to Thursday: 1:00 p.m. to 3:30 p.m.
Friday and Saturday: 1:00 p.m. to 3:30 p.m. and 8:30 p.m. to 11:00 p.m.
Sample authentic and traditional Madrid gastronomy: oxtail stew, lamb chops and baked sea bream. A wonderful way to immerse yourself in the capital’s traditions.
Restaurant certified by the MSC/ASC Chain of Custody Standard (the first hotel chain certified in Southern Europe, Mexico, and the Dominican Republic). As part of our Wave of Change movement, Iberostar is committed to providing our guests with an increasingly greater selection of responsibly sourced fish and seafood to protect the health of our oceans as well as the people and communities who depend on them.
Make a reservation at the restaurant
Don’t miss the chance to savor the best dishes that traditional Madrid gastronomy has to offer. Whatever you choose, pair it with a wine from the restaurant’s wine cellar. Book your table here and view the menu.
What is included in our different types of accommodation?
Board types
Start the day full of energy
Explore the city at your leisure
Take a refreshing dip in the pool while watching the world go by on the Gran Vía from the sixth floor.
This area also boasts a sun terrace so you can relax while you tan.
Make yourself comfortable on one of the sofas and unwind reading a book from the library.
Did you know that the library also offers book presentations, signings and discussions? Some great writers have found inspiration here for their best works!
Continue with your exercise routine during your holiday!
The hotel boasts a fitness centre with a fitness room open 24 hours a day.
Recommended
Lisboa
Before
USD 168.34
room/nightBarcelona
Before
USD 203.55
room/nightMiraflores
Before
USD 147
room/nightCall us for free to the following number 833 399 78 88
From Monday to Friday (06:00 to 00:00)
Saturday and Sundays (06:00 to 17:00)
Or, if you prefer, we’ll call you!
From Monday to Friday (06:00 to 00:00) (GMT-05:00)
Saturday and Sundays(06:00 to 17:00)
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Sustainability
Look after the oceans and enjoy a more sustainable vacation with Iberostar and Wave of Change. In 2020, we eliminated single-use plastics from all our hotels. Now, we are working toward not generating any landfill-bound waste by 2025 and becoming carbon neutral by 2030. What’s more, we offer responsibly sourced fish and seafood and we are improving the health of the ecosystems surrounding our hotels.
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