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As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
Sign up and start earning points when you stay at Iberostar Beachfront Resorts and 17 other brands with more than 6,000 IHG hotels and resorts worldwide. Members can enjoy exclusive benefits such as priority check-in, late check-out, and exclusive member rates, among others.
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Sign up and start earning points when you stay at Iberostar Beachfront Resorts and 17 other brands with more than 6,000 IHG hotels and resorts worldwide. Members can enjoy exclusive benefits such as priority check-in, late check-out, and exclusive member rates, among others.
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Hotel highlights
Riviera Maya - Mexico View map
Iberostar Paraíso del Mar is located in the Iberostar Paraíso Complex, along with 4 other 5-star beachfront hotels. This hotel on the Riviera Maya allows you to enjoy it all, cool off in one of its many pool areas, have fun participating in our activities and more. For the youngest guests, we offer Star Camp, with an endless array of activities where they learn values through play. Adults can enjoy our SPA Sensations or the 18-hole golf course. The culinary options will take you beyond Mexico and let your five senses journey through Japan, Brazil or Italy. Make the most of this unforgettable experience.
This 5-star family hotel brings you to the Mexican Caribbean, with thousands of years of history and never-ending beaches, which are closely linked with one of the most interesting pre-Columbian civilizations: the Maya. Just 22 miles from the Cancún airport and less than one hour away from the Mayan city of Tulum. A spot as special as the Riviera Maya should be explored the right way.
Carretera Chetumal - P. Juarez Km 309
Riviera Maya
77710
Latitude: 20.75965522691388
Longitude: -86.95927131778738
+52-984-8772800
pmarp1@iberostar.com
- Check in: 15:00
- Check out: 12:00
**You will be charged after your booking is confirmed. Bookings of more than 5 rooms may be subject to special terms and conditions, and extra charges.
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Address
Carretera Chetumal - P. Juarez Km 309
+52-984-8772800
pmarp1@iberostar.com
451 Reviews
Jason Trevor Thackaberry says:
May 13th, 2022
"An amazing place to stay"
One of the best hotels we’ve been to. The amazing pool, beautiful surroundings and efficient staff make it so. Iberostar is definitely a hotel I will remember and recommend.
June 19th, 2022
Dear guest,
We are very pleased to read that you had such a pleasant time at Iberostar Paraiso del Mar.
The fact that we were able to offer you a great holiday experience is extremely pleasing as we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday.
Again, we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best.
Kind Regards,
Quality Manager
Iberostar Paraiso del Mar
LEOR MADE SAUNDERS says:
April 17th, 2022
"I loved my time there, it was worth every cent."
I truly felt safe when I was there, it was an experience I’ll never forget. The staff there are super friendly and do everything in their power to ensure that their guests have an incredible time. Also, if you’re an animal lover, you’ll love the many animals that are there. I plan on going back someday.
April 21th, 2022
Dear guest,
First of all, we would like to thank you for your kind review of your recent holiday with us at Iberostar Paraiso del Mar.
Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.
Again, we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.
Best Regards,
Quality Manager
Iberostar Paraiso del Mar
HASSENIN MUDHER AL says:
November 27th, 2021
"From my experience. Iberostar is the best destination to spend a quality time with your loved ones"
It’s a great resort and it has a lot to offer. I don’t need to travel outside the resort while I’m stying at Iberostar. We definitely coming back!!
December 2th, 2021
Dear guest,
First of all, we would like to thank you for your kind review of your recent holiday with us at Iberostar Paraiso del Mar.
Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.
Again, we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.
Best Regards,
Quality Manager
Iberostar Paraiso del Mar
PAUL RICHARD TETU says:
November 14th, 2021
"Wonderful stay, hope to visit again soon!"
We had an absolutely wonderful stay at Iberostar Paraiso del Mar! The staff was very friendly, the food was outstanding and the service was excellent.
November 19th, 2021
Dear guest,
We would like first and foremost to thank you for choosing Iberostar Paraiso del Mar for your recent holiday.
Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home away from home. Again we thank you for your comments and we hope to welcome you back again soon.
Kind regards,
Quality Manager
Iberostar Paraiso del Mar
MARTA LAPINSKA says:
October 26th, 2021
"Perfect"
Amazing staff Delicious food… Overall it was a perfect 5 days of my little vacation Uncle Charlie … very charming man Jose from beach bar!!! Incredible spicy margarita 😊😊😊 Missing already and can’t wait to go back 😁😁
November 4th, 2021
Dear guest,
First and foremost, thank you for choosing Iberostar Paraiso del Mar on your most recent vacation, and for sharing your kind comments with us.
We are honored to know that you have enjoyed of an excellent holiday and have left with wonderful memories of your vacation. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.
Thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.
Kind regards,
Quality Manager
Iberostar Paraiso del Mar
Katelyn Cheyenne Kohler says:
August 4th, 2019
"Disappointing"
We enjoyed our stay but, this is just an average resort. The beaches are not great. The electrical service in our room was spotty, ruining one of my devices. Overall we were disappointed with the resort. Food is average. Drink quality is poor.
September 26th, 2019
Dear guest,
Thank you so much for choosing our resort on your most recent vacations in Mexico.
We are glad to know that you enjoyed your stay with us, nonetheless, we are saddened to read that there were some aspects of your stay that did not meet your expectations.
Furthermore, we assure you that we will forward your comments to our Maintenance and Food & Beverage departments in order to take them into consideration to enhance our service.
We hope that you can grant us the opportunity to receive you once again to change the impression you took with you and turn it into a wonderful experience.
Kind regards,
Quality Manager
Iberostar Paraiso del Mar
Mario Giguere says:
July 18th, 2019
"GREAT THANKS YOU"
ANOTHER WONDERFUL THIRD TRIP TO THE HOTEL IBEROSTAR PARAISO BEACH AND ONCE AGAIN WE WERE VERY SATISFIED . WE HAVE ALREADY BOOKED 2 OTHER TRIPS FOR 2020. AFTER MORE THAN 15 VISITS TO RIVIERA MAYA PARAISO BEACH AND DEL MAR ARE OUR TOP 5 HOTELS TO VISIT. MANY THANKS TO MR JOSÉ SANTILLAN FOR HIS HOSPITALITY GREATLY APPRECIATED BY MY WIFE AND MYSELF.... WE ARE ALREADY LOOKING FORWARD TO OUR NEXT VISIT IN jANVIER 2020.. THANK YOU FOR EVERYTHING
July 24th, 2019
Dear guest,
First and foremost, we want to thank you for your loyalty and for having chosen us once again to enjoy the Riviera Maya and its surroundings.
It is gratifying to know that once again, we exceed your expectations through our exceptional service of our staff and as we strive to provide the best experiences for all our guests, we are truly honored to read that we left such a positive impression on you.
Furthermore, we thank you for the special recognition to the outstanding service of Jose, we are sure that he will be happy to hear that he contributed to making your stay more enjoyable.
We will be delighted to welcome you back once again and create another unforgettable experience together.
Friendly regards,
Quality Manager
Iberostar Paraiso del Mar
Stanley Skiba says:
June 19th, 2019
"Yes we would go back"
Very accommodating. Very friendly of all staff members. Go food & drinks. Sit down restaurants a bit slow on serving food. Waiter was very efficient & accommodating. Buffets were great and good.
June 20th, 2019
Dear guest,
Firstly, we want to thank you for entrusting in Iberostar Paraíso del Mar to host your recent vacation in the beautiful Riviera Maya.
It is gratifying to read that your experience was wonderful from beginning to end thanks to our great buffets, tasty drinks and especially to the attentive service of our staff who made your stay an unforgettable experience.
We will be honored to receive you once again!
Kind regards,
Quality Manager
Iberostar Paraiso Del Mar
Jacqueline Delvillar says:
June 18th, 2019
"Great restaurant, buffet and housekeeping staff!"
I would have liked a few more choices on the room service menu (maybe some breakfast items). The buffet should not close. The cleaning hour and buffet item change can be blocked off to a certain area to allow guests to have more options. And our front desk check in was extremely long, maybe a half hour.
June 20th, 2019
Dear guest,
First and foremost, we would like to thank you for spending your vacations at Iberostar Paraiso del Mar.
It is rewarding to know that you have enjoyed our Restaurant venues and that our Housekeeping department did an excellent job keeping our facilities in tip-top conditions for your enjoyment.
On the other hand, we are disappointed to read that there were some aspects of your stay that did not fulfill your expectations. We thank you for bringing these situations to our attention as we will share them with the areas involved for the improvement of our service.
We are looking forward to hosting you again.
Kind regards,
Quality Manager
Iberostar Paraiso Del Mar
Rina Shochat says:
June 4th, 2019
"Excellent stay"
We enjoyed very much our stay at your resort. Great experience and great time. Will definitely come back and would recommend to others. Most interactions with personal I had with golf cars drivers, and they all were very friendly and awesome guys. We enjoyed beautiful resort and amount of animals and peacocks, and other birds was like I never saw before. Beautiful!
June 7th, 2019
Dear guest,
Firstly, we would like to thank you for having chosen Iberostar Paraiso del Mar on your recent trip to the Mexican Caribbean.
It is rewarding to know that you and your family enjoyed the beauty of our natural landscapes, and of the attentiveness of our team. Our guests’ satisfaction is our main goal and reviews like yours encourage our staff to keep doing the outstanding job they do every day.
We will be more than happy to welcome you back and offer you once again, a memorable experience.
Best regards,
Quality Manager
Iberostar Paraiso Del Mar
EarthCheck Certificate of Sustainability
EarthCheck is the world’s leading certification organization for the travel and tourism industry. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP.
TripAdvisor Travellers' Choice 2021
Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews.
HolidayCheck 2021
Award presented by the German travel portal based on guest reviews. Each hotel must have at least 25reviews over the last year and have been recommended by at least 90% of its former guests.
HolidayCheck 2020
The top travel website for German-speaking countries gives this award based on guest reviews and recommendations. Each hotel must have received at least 50 reviews over the last year and have been recommended by at least 90% of its previous guests.
HolidayCheck Award 2019
The well-known travel platform has singled out this hotel for one of the sector’s most prestigious awards thanks to the number of user reviews of features such as location, service and gastronomy.
Tripadvisor gold GreenLeader 2018
Hostels and hotels implementing eco-friendly measures. Each of them is equally committed to Eco-Friendly Practices, such as recycling, consuming local organic foods and using electric vehicle recharging stations
Golden Apple 2018
Award given by Apple Vacation, one of the largest tour operators in the United States. This award is bestowed upon hotels earning exceptional ratings from customers following their vacation.
TripAdvisor 2017 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
TripAdvisor 2016 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
TripAdvisor 2015 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
Top Hotels 2014
The renowned travel platform singles out this hotel with one of the industry’s most prominent tourism awards for the number of acknowledgements their users give when reviewing aspects such as location, service and gastronomy.
Blue Flag Playa Paraíso Beach
Playa Paraíso has earned Blue Flag Certification. The Foundation for Environmental Education awards this accolade to beaches all over the world that stand out for their water quality and coastal protection, among other factors.
The hotel’s Star Camp play area is made from more than 7 tons of recycled plastic. This is equivalent to 32,000 five-liter bottles and saves 65 trees worth of wood. We believe it’s essential to adopt a regenerative and reparative circular economy in all of our business activities in order to watch out for the health of the world’s oceans.
Since 2020, all Iberostar hotels have been free of single-use plastic. Our current commitment is to be landfill-bound waste free by 2025 and carbon emission neutral by 2030.
100% of the fish and seafood we serve at our hotels in Mexico is responsibly sourced, which helps both the environment and the people that work in the sector. We also put a particular emphasis on excellent gastronomy and culinary traditions at each and every one of our destinations, all while supporting local fishing communities.
In our coral nurseries in the Riviera Maya, we work to prepare the reef to endure anticipated damage from disease, nutrient pollution and climate change.
Since 2014, the spread of Stony Coral Tissue Loss Disease has caused the loss of 40% of its remaining coral in only 2 years. We are working alongside CINVESTAV to promote the restoration of Mexican Caribbean reef fish assemblages as well as the restoration of corals to increase their biodiversity.
We’re working hard to improve the environmental health of the ecosystems surrounding our properties worldwide by 2030.
Reviews
1145
Jason Trevor Thackaberry
May 13th, 2022
10
An amazing place to stay
LEOR MADE SAUNDERS
April 17th, 2022
10
I loved my time there, it was worth every cent.
HASSENIN MUDHER AL
November 27th, 2021
10
From my experience. Iberostar is the best destination to spend a quality time with your loved ones
Exclusive experiences of live shows are coming to Iberostar!
If you’re looking for hotels with entertainment for kids and adults
Excitement is guaranteed!
You can now earn points and enjoy IHG One Rewards program benefits at Iberostar Beachfront Resorts.
Rooms
Maximum comfort for everyone to enjoy
Premium Accessible Room
Maximum comfort for everyone to enjoy
This spacious room can accommodate up to 3 adults and 1 child, and it contains features that make it accessible. These features include grab bars, showers and toilets that are wheelchair accessible, as well as sinks and towel racks that can be easily reached. In addition, you’ll enjoy a room that is free of single-use plastics, just like in the rest of the complex.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
With jungle views
Premium Room
With jungle views
This room comes equipped with every amenity you’ll need to make sure your Caribbean vacation is truly unforgettable. Relax on your private balcony with views of the jungle that surrounds the hotel as you choose which of the many restaurants you’d like to have dinner in, which spot on the beach is best to place your towel, or which of the entertainment team’s activities excites you most.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
The best tropical views from your balcony
Premium Tropical View
The best tropical views from your balcony
Take in the best views of the native vegetation in the hotel garden from your private balcony. In this room and throughout the complex, we take measures to protect the planet, such as the elimination of single-use plastics.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Close to the beach and the pool
Premium Near Pool
Close to the beach and the pool
This room is located right by the beach and pool to ensure you make the most of the Caribbean Sea and the largest pool in the Riviera Maya. Enjoy the views of the gardens or jungle surrounding the hotel from your private balcony.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
More room for you
Junior Suite Near Pool
More room for you
The Junior Suite offers you more space and is located by the beach and pool so you can be the first to take a refreshing morning swim. Between dips, enjoy a cool drink from the minibar as you lounge on your private balcony and take in views of the surrounding gardens or jungle.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
For those who want gorgeous views
Junior Suite Ocean Front
For those who want gorgeous views
The views of the Caribbean from our Junior Suite Ocean Front are so breathtaking that you’ll find it hard to tear yourself away. Located on the hotel’s highest floors, the suite’s private balcony offers you the perfect spot to take in the panoramic views while you relax.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Non-compliance with this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
For beach-lovers
Junior Suite Ocean Front Beach Access
For beach-lovers
Simply open the door of yourJunior Suite Ocean Front Beach Accessleading to your own private terrace to feel the sand beneath your feet. This room offers ocean views and fast, direct beach access. Whether you like to be the first one at the beach in the morning or you prefer to relax in the evening while listening to the sound of the waves, this is the perfect choice for your Riviera Maya vacation.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Non-compliance with this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
The hotel’s ultimate luxury
Penthouse Suite Ocean Front
The hotel’s ultimate luxury
This is the most luxurious room in the hotel. It is located on the second and top floor of the building, so you can enjoy views of the Caribbean Sea while relaxing in the whirlpool bath on the spacious private terrace. The room is comprised of over 2,500 sq ft for maximum comfort, and it includes a living area, dining area, kitchenette, fully-equipped bathroom, half bath, and spacious bedroom with king-size bed.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
For family vacations
Two Bedroom Family
For family vacations
Our Two Bedroom Family offers ample space for your vacation with family or friends. Guests can make use of two connected rooms, one with two double beds and the other with a king-size bed. Both feature a bathroom, and a balcony with views of the surrounding gardens or jungle. We provide essential baby items to make it easier for you to travel with your little ones and save space in your luggage. This service is provided free of charge upon request, subject to availability.
*In order to keep our rooms clean, we remind our guests that smoking is forbidden in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
And we’ll make sure you have a good time
Board types
Gastronomy
Gastronomy
6:00 p.m. to 1:00 a.m.
Check the weekly opening times update in the Iberostar app
American menu with salads, cheese sticks, crispy wings, sandwiches, hamburgers, barbecue ribs, and sweet desserts including the Iberostar brownie and raspberry cheesecake.
From 7:00 a.m. to 10:00 a.m. and from 6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
Buffet featuring Mexican specialties and international dishes. It boasts a salad bar and stations serving burgers, pizza, pasta and vegetables, live cooking demonstrations of grilled meat and fish (all sustainably caught), and much more for both lunch and dinner. At the breakfast buffet, choose from a wide variety of fruit, hot dishes, cereal, dairy products, and more.
6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
Menu inspired by Brazilian recipes. You can enjoy a buffet with cold appetizers, including shrimp ceviche and hearts of palm with ravigote or cheese sauce. You’ll also find hot appetizers like terrine with fish over red pepper sauce and spicy pepper and beef empanadas. Complete your meal with chorizo slices, sweetbread, and sirloin with a side of seasoned potatoes, grilled vegetables, or corn on the cob and your choice of sauces.
6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
À la carte fish and seafood specialties; a station featuring appetizers and Mediterranean mezze, rice dishes such as shrimp paella, the fish of the day cooked ‘en papillote’, or grilled octopus; and a dessert station with a selection of the chef’s favorites. All the fish and seafood served has been sustainably caught.
From 12:00 p.m. to 4:00 p.m., and 6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
At dinner, explore Italy through its gastronomy. Start your meal with an antipasti buffet before moving on to pizzas, pastas, and hearty dishes della Nonna. You can also enjoy traditional desserts such as tiramisu or panna cotta. What’s more, the buffet breakfast also offers a large selection of bread, cold cuts, fruit, cereals, dairy products, and more. The buffet lunch boasts a range of options including salads, burgers, pizza, pasta, vegetables, and grilled meat or fish prepared right in front of you.
From 10:00a.m. to 6:00p.m.
Check the weekly opening times update in the Iberostar app
Feel the sand beneath your feet all day long by dining in our beach bar. Why not try our buffet or our selection of quick snacks?
5 restaurants
By staying at Iberostar Paraíso del Mar, you’ll be able to access restaurants and bars at Iberostar Paraíso Beach. Try the best sushi at the Teppanyaki Hashiru, gourmet cuisine at the Colonial ortraditional Mexican fare at La Hacienda.
From 9:00 a.m. to 1:00 a.m.
Check the weekly opening times update in the Iberostar app
You can have a drink here at any time of day. It’s the perfect place for cooling off between activities or simply relaxing, or for sipping a cocktail into the evening. We recommend a caipirinha made following the traditional recipe!
10:00 a.m. to 5:00 p.m.
Check the weekly opening times update in the Iberostar app
Swim-up bar. Enjoy a cocktail without getting out of the water or while lying back on a lounge chair.
6:00 p.m. to midnight
Check the weekly opening times update in the Iberostar app
So you can grab a drink while you enjoy entertaining shows every day.
11:00 p.m. to 1:00 a.m.
Check the weekly opening times update in the Iberostar app
Star Wars-themed nightclub where you can drink and dance until the wee hours. For over-18s only
11:00 a.m. to 6:00 p.m.
Check the weekly opening times update in the Iberostar app
A spacious terrace where you can savor delicious ice cream flavors while enjoying the pool views.
Every night, kids and adults alike enjoy the hotel’s professional shows, with performances featuring music, dancing, and a variety of other entertaining acts. You can find more details in the Iberostar app.
In addition, we have special performances fit for the world’s most famous stages. Check out all the information here.
The hotel ensures an endless array of fun and exciting activities scheduled throughout the day and led by our Star Friends entertainment team. This is something our guests point out and one of the best memories that they take home with them after their vacation. Fun activities such as bingo and board games, sports including games in the activity pool, and also the professional shows put on each night to make sure both kids and adults have a blast: magic, juggling, music and dance for all audiences.
Check out all the schedules in the Iberostar app and don’t miss out on anything!
The Star Camp children’s activity program is divided into age groups where children can learn to cook at the mini-chef kitchen, play video games, discover the importance of caring for the environment in Starky’s garden with puppet and recycling workshops, bounce on the trampolines and much more. Children under 4 years old can visit the new Kangaroo area, where they can play while supervised by an adult.
As part of the Wave of Change sustainability program, the outdoor play area has been created with more than 7.17 tons of recycled plastic, equivalent to about 32,500 1.3-gallon jugs, which saves about 65 trees worth of wood.
Our youngest guests also get to enjoy a children’s pool just for them, a children’s menu at hotel restaurants, and a merry-go-round. And if adults want some time to themselves, they can request babysitting services and enjoy an intimate meal.
Check out the schedules in the Iberostar app.
The 3 hotel pools are completely surrounded by nature. This native vegetation is the natural habitat of animals such as coatis, tortoises, peacocks, swans, squirrels, flamingos, and many other species. There is also a natural cenote! In this cenote, you can see mangroves, lotus flowers, and turtles.
As for the pools, the largest measures 262 meters in length and has been designed for the whole family to enjoy. There is enough space in these pools for those who like to relax under the artificial waterfalls (one of the guests’ favorite areas of the pool) and for those who prefer to keep fit and enjoy the activities organized by the entertainment team.
Start the day in the hydrotherapy circuit and soothe your muscles in the multi-jet whirlpool tub, the steam room, Roman bath, sauna, or multi-sensory shower. Continue your experience with a facial comprised of plants, collagen, or caviar, and then treat your whole body to Japanese Jin-Shin, shiatsu massage, Thai massage, or hot stone massage. Our experts will be happy to help you select from over 20 different massage options. To finish up your relaxation session, enjoy a treatment at our beauty salon, which offers manicures, pedicures, hair treatments, Caribbean braids, and more.
You’ll have access to a fitness center(must be at least 16 years of age) furnished with the latest exercise equipment and machines. You’ll also have a cycling studio offering daily classes, and two multi-sport rooms where you have the chance to try yoga, Zumba, kickboxing, body pump, boot camp, and more. All activities are led by certified instructors.
You can also play tennis on the resort tennis courts, or even take your game to the next level by booking a class with a coach. The beach also gives you plenty of options to practice water sports. Kayaking, catamaran sailing, snorkeling, and windsurfing are free for the first hour.
Golfers will enjoy Iberostar Playa Paraíso Golf, the professional 18-hole course located within the hotel complex. Designed by Pete Dye, it fields four sets of tees to accommodate pros and beginners alike. It’s also home to a golf club with shops and restaurants, as well as packages and preferential rates for Iberostar guests.
Don’t hesitate to contact us for more information:
(+52) 984 877 2847 Ext: 8594 / 8590
Takea PADI certification courseor discover the depths of the Riviera Maya alongside experienced divers. Dive trips can be done along the entire coast of Playa del Carmen, in the cenotes of the Yucatán jungle, or on the island of Cozumel. Goturtle watchingand scuba dive aroundshipwreckswith Dressel Divers, conveniently located at the hotel beach.
Map
- Located on the beachfront of Playa Paraíso
- In front of Arrecife de Puerto Morelos National Park
- 30-minute drive from Xcaret Park (19.3 miles)
- 1-hour drive from Tulum (53.4 miles)
- 2.5-hour drive from Chichén Itzá (123.7 miles)
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USD 580
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room/nightCall us for free to the following number 833 399 78 88
From Monday to Friday (06:00 to 00:00)
Saturday and Sundays (06:00 to 17:00)
Or, if you prefer, we’ll call you!
From Monday to Friday (06:00 to 00:00) (GMT-05:00)
Saturday and Sundays(06:00 to 17:00)
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Frequently Asked Questions
What measures are implemented at Iberostar Paraíso del Mar to promote sustainability and responsible tourism?
Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change program. This pioneering initiative revolves around three main areas: to boost circular economy, to promote responsible fish consumption and to improve coastal health. In addition, the resort's Star Camp is made from recycled plastics. A coral reef nursery has been established at the hotel to help protect the health of the oceans.
What is included in the All-Inclusive board at Iberostar Paraíso del Mar?
This Riviera Maya hotel offers All Inclusive stays so that you can forget about everything during your vacation. This is a type of rate that includes lodging, all meals and beverages consumed during your stay. A perfect option to know from the beginning the price you will pay and not have surprises in the final bill. A more comfortable and relaxed way to travel for your vacations in the Caribbean.
How many stars does this Riviera Maya hotel have?
Iberostar Paraiso del Mar is a 5-star rated hotel. A luxurious hotel with all the facilities and services for you to enjoy an unforgettable vacation in the Caribbean. It also has 10 awards, including the Special Award 2021, an award given by HolidayCheck, as well as the TripAdvisor Certificate of Excellence.
Where in the Riviera Maya is Iberostar Paraiso del Mar located?
This hotel is located in the Riviera Maya, specifically on the Chetumal to P Juárez Highway, kilometer 309. This location is next to Paraíso beach. In fact, the hotel is located on the oceafront and has direct access to the beach. It is located in an incomparable space: in front of the Puerto Morelos National Park reef.
What reviews have guests of Iberostar Paraíso del Mar left?
Customer reviews of the Iberostar Paraíso del Mar are very favorable. On Google it has an average score of 8.9 out of 10 and on Tripadvisor it is rated 4.5 out of 5. What stands out most about this accommodation is the excellent location next to the beach, the spaciousness of the hotel complex and the professional and friendly attention of the staff.
What services will guests find at the Iberostar Paraíso del Mar resort?
Iberostar Paraiso del Mar offers you a wide variety of services for you to enjoy an unforgettable vacation. In the resort you will find a golf course, a SPA area, delicious restaurants, a tennis court, a disco and professional shows to liven up your days. In addition, if you are traveling with children, you will be pleased to know that this hotel has a children's activities program which is full of games and entertainment.
What are the types of rooms you will find at the Iberostar Paraiso del Mar resort?
Iberostar Paraíso del Mar has rooms to suit all tastes: from double rooms to suites that can have views of the jungle, the sea or the pool, as you prefer. They can accommodate from 2 to 6 people and are equipped with everything you need to make you feel better than at home.
What sports activities are offered at Iberostar Paraíso del Mar?
Due to its beachfront location, at this Riviera Maya hotel you can enjoy a wide range of water sports, as well as take your Padi diving certification at the Dressel Divers dive center. You can also enjoy a game of tennis or a round of golf, thanks to the facilities inside the resort.
When is check-in and check-out at Iberostar Paraiso del Mar?
Check-in at this Riviera Maya hotel is from 15:00 on the day you arrive. You can check-out before 11:00 on the last day of your stay with us.
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With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions.
How is it used?A promotional code can only be applied to the accommodation and board part of your booking.
Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking.
Only one promotional code can be applied to any one booking.
Iberostar reserves the right to apply or not apply a promotional code.
Apart from the general conditions of use, each promotional code has specific conditions. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied).
Discount For Residents Of The Balearic Islands
Discount For Residents Of The Canary Islands
Descuento Residentes Portugal
¿Eres residente en Portugal? Obtén hasta un 10% de descuento sobre el total de tu reserva.
Cape Verde Resident Discount
Are you a resident of Cape Verde? Get a discount of up to 10% off the total cost of your booking.
Peru resident discount
Are you a resident of Peru? Get a discount of up to 5% off the total cost of your booking.
Sustainability
Look after the oceans and enjoy a more sustainable vacation with Iberostar and Wave of Change. In 2020, we eliminated single-use plastics from all our hotels. Now, we are working toward not generating any landfill-bound waste by 2025 and becoming carbon neutral by 2030. What’s more, we offer responsibly sourced fish and seafood and we are improving the health of the ecosystems surrounding our hotels.
Learn moreAll-inclusive
Enjoy your vacation to the fullest with our All-inclusive board type: the best gastronomy, professional shows and activities designed for all ages.
Learn moreFamilies
Fun for the little ones and peace and quiet for the grown-ups. The family hotels are the ideal places for your holiday.
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