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Iberostar Quetzal

ratings 5 out of 5
Book now Book now from USD 529
room/night - taxes included

Hotel highlights

  • Sustainability
  • All-inclusive
  • Families

Did you know that this 5-star hotel protects a section of tropical rainforest, earning us Earth Check certification? At Iberostar Quetzal, we operate while our team of biologists makes sure the natural beauty of the flowers is respected while caring for the native wildlife. This is a beachfront hotel that happens to be situated on one of the Riviera Maya’s best beaches and very close to its main cultural and entertainment attractions. All so you can enjoy the sea a stone’s throw away as well as our 4 pools without missing out on discovering the thousand-year-old Maya civilization. Discover our Iberostar Aliveness , so you can get in touch with yourself and nature. We invite you to listen to your body, spoil it with relaxing treatments or with a Spa session to meet its needs with movement and to enjoy with healthy culinary options, both local and international. Are you traveling with kids? Star Camp offers them a world of fun, including Aquafun!

 

Aearial views of the beach and pools of Iberostar Quetzal

Reviews for the Iberostar Quetzal hotel

Wave of Change: Groundbreaking responsible tourism movement

Wave of change

Reviews

1507

MARTIN PEREZ

April 18th, 2022

10

Amazing experience on food, customer service and housing.

Great customer service by Mr. Pedro Torres in concierge always there when we need him. Also great experience with Mr. Luis Sosa the chef explaining their culinary specialities. Amazing crew of waiters always there to serve with a smile.

PETER KIRKMAN CUSSONS

March 29th, 2022

10

I would recommend this resort to anyone, especially families.

This was our 7th stay at the Iberostar Toucan/Quetzal resort, and we just love it. The wildlife--the pool--the beach--the rooms--the food--the drinks--it provides all our needs for a winter getaway. Above all I would like to salute the staff at the resort--the people at the main desk--the cooks--the servers--the maids who keep your room clean--and so many other friendly people who work hard to maintain this lovely property. We will see you again for visit # 8 !

ALBERTO MENICATTI

September 13th, 2021

10

LOVED IT

It was a very nice experience. Loved the animals in the jungle. Employees were great, always smiling and helpful. Attention to the details everywhere was very appreciated

You can now earn points and enjoy IHG One Rewards program benefits at Iberostar Beachfront Resorts.

Rooms

Choose the room at Ibertostar Quetzal that best suits your trip

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Special offers

Promotional code: LASTMINUTE

Last rooms offers!

MAKE THE MOST OF THEM!

Get an additional discount at any Iberostar hotel included in this offer using the promotional code LASTMINUTE.

From

5 %

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Gastronomy

Gastronomy from around the world at this Playa del Carmen resort

Oceanfront experiences surrounded by nature at Iberostar Quetzal

Entertainment

Aquatic sports, diving, four outdoor pools and direct beach access are just some of the choices offered by this tropical paradise, where you can relax and soak up the sunshine. You have all-day activities led by our Star Friends entertainment team if you feel like joining a group session.

Come nightfall, enjoy a magic show, live music or comedy for all ages.  

Star Camp at Iberostar Quetzal All-inclusive

Star Camp

Our Star Camp activity program will fill your suitcase with happy memories if you’re traveling with the family. Iberostar’s innovative activity program for kids from 4 to 17 years old offers all kinds of fun with hands-on activities, outdoor games or learning how important it is to care for the planet in Starky’s orchard along with the puppet and recycling workshop. 

The hotel is also home to Aqua Fun, an area where kids can enjoy the water slides, the pool, the playground and a kids’ menu at hotel restaurants. Parents can also enjoy the hotel’s babysitting service if they wish.

Dive center at Iberostar Selection Cancun

Dive center

Make the most of your vacation by taking a course at the hotel’s diving center, run by Dressel Divers, or go on a deep-sea adventure along the coast of Playa del Carmen, into the nearby jungle, or on the island of Cozumel. You can dive in the caves of the Yucatan jungle, swim alongside sharks, and, at certain times of the year, observe the sea turtles and shipwrecks.

SPA Sensations

Imagine getting a massage beneath a gorgeous palm roof in the middle of the jungle. Surrounded by birdsong, waterfalls, and palm trees, it’s pretty easy to become one with nature at our SPA Sensations.  Enjoy the detox massage you’ve been longing for or opt for a more holistic experience to restore inner balance and stimulate the body’s natural self-healing processes. Discover what it means to get away from it all and pamper yourself with the care you deserve. You can also relax in our hydrotherapy circuit, featuring jet pools, sensation shower, sauna and steam room.

Treatment menu

Tennis Court of Iberostar Quetzal All-inclusive

Sports Facilities

You can play tennis on the resort tennis courts, or even take your game to the next level by booking a class with a coach. The beach also gives you plenty of options to practice water sports. Kayaking, catamaran sailing, snorkeling, and windsurfing are free for the first hour.

Get in shape in the fitness room at Iberostar Tucán (must be at least 16 years of age), where you can keep up with your workout routine, participate in group fitness activities, or take classes. The hotel has its own facilities for this. There is also an 18-hole golf course nearby.

Area map

Stay at Playa del Carmen, facing the island of Cozumel

- 2.5 km from the center of Playa del Carmen

- 3.5 km from Xcaret

- 1 hour by car from Tullum

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          Shall we discuss it?

          Call us for free to the following number 833 399 78 88

          From Monday to Friday (06:00 to 00:00)

          Saturday and Sundays (06:00 to 17:00)

          Or, if you prefer, we’ll call you!

          Have any questions?

          Frequently Asked Questions

          What measures are implemented at Iberostar Quetzal to promote sustainability and responsible tourism?

          Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main goals: to boost circular economy, to promote responsible fish consumption and to improve coastal health. In addition, this hotel is free of single-use plastics as a guarantee of commitment towards a more ecological and sustainable tourism.

          What reviews have people who have stayed at Iberostar Quetzal left?

          Guest reviews of the Iberostar Quetzal are very positive. The average rating of guests staying at this hotel in the Riviera Maya is 9.2 out of 10. Furthermore, on TripAdvisor it has an average score of 4.5 out of 5 and is highlighted as a hotel for family travel. This hotel has received several awards and accolades, including the Gold Award 2020 and TripAdvisor's Certificate of Excellence.

          What does the Iberostar Quetzal All Inclusive regime include?

          At Iberostar Quetzal you will enjoy an All-Inclusive stay. This accommodation regime includes the main meals, as well as the drinks you have during your vacation in the Riviera Maya.

          Where in the Riviera Maya is Iberostar Quetzal located?

          This Riviera Maya hotel is located in Playa del Carmen. Specifically, its exact location is as follows: Av Xaman-Ha, Hotel Lot number 2 in Playa del Carmen. This is one of the main tourist destinations in this Caribbean area and is characterized by its lively life, beautiful beaches and exuberant nature.

          What activities can I do at the hotel?

          Iberostar Quetzal is a resort in the Riviera Maya that offers a wide range of activities for you to enjoy an unforgettable vacation with your loved ones. You can enjoy water sports, take a break in the SPA area, have a great time at a tennis match or enjoy live shows for all ages.

          Does the hotel have a gym?

          Yes, this hotel in Playa del Carmen has a fitness room designed for you to take care of yourself during your vacation. In addition, it also offers you a SPA area and a program of relaxing experiences known as Aliveness. You will be able to take care of your mind and body during your trip to the Riviera Maya.

          What types of room will I find at this Playa del Carmen hotel?

          At Iberostar Quetzal you will find rooms adapted to all kinds of needs. You can choose from double rooms or suites: from the simplest to accommodation with views of the swimming pool or panoramic sea views. Choose the one that best suits your preferences! In addition, because this hotel is committed to sustainability, you won't find single-use plastics in the rooms.

          Welcome back!