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As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
Sign up and start earning points when you stay at Iberostar Beachfront Resorts and 17 other brands with more than 6,000 IHG hotels and resorts worldwide. Members can enjoy exclusive benefits such as priority check-in, late check-out, and exclusive member rates, among others.
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Hotel highlights
Playa del Carmen - Mexico View map
Did you know that this 5-star hotel protects a section of tropical rainforest, earning us Earth Check certification? At Iberostar Quetzal, we operate while our team of biologists makes sure the natural beauty of the flowers is respected while caring for the native wildlife. This is a beachfront hotel that happens to be situated on one of the Riviera Maya’s best beaches and very close to its main cultural and entertainment attractions. All so you can enjoy the sea a stone’s throw away as well as our 4 pools without missing out on discovering the thousand-year-old Maya civilization. Discover our Iberostar Aliveness , so you can get in touch with yourself and nature. We invite you to listen to your body, spoil it with relaxing treatments or with a Spa session to meet its needs with movement and to enjoy with healthy culinary options, both local and international. Are you traveling with kids? Star Camp offers them a world of fun, including Aquafun!
Av Xaman-Ha. Lote hotelero Nro 2
Playa del Carmen
77710
Latitude: 20.605025
Longitude: -87.093958
+52-984-8772000
qtzrp1@iberostar.com
- Check in: 15:00
- Check out: 12:00
**You will be charged after your booking is confirmed. Bookings of more than 5 rooms may be subject to special terms and conditions, and extra charges.
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Av Xaman-Ha. Lote hotelero Nro 2
+52-984-8772000
qtzrp1@iberostar.com
330 Reviews
MARTIN PEREZ says:
April 18th, 2022
"Amazing experience on food, customer service and housing."
Great customer service by Mr. Pedro Torres in concierge always there when we need him. Also great experience with Mr. Luis Sosa the chef explaining their culinary specialities. Amazing crew of waiters always there to serve with a smile.
April 21th, 2022
Dear guest,
We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar Tucan & Quetzal and we want to thank you for sharing your opinion with others.
Confirmation that we were able to exceed your expectations is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honor to welcome you back again in the future until then we wish you all the best.
Kind Regards,
Quality Manager
Iberostar Tucan & Quetzal
PETER KIRKMAN CUSSONS says:
March 29th, 2022
"I would recommend this resort to anyone, especially families."
This was our 7th stay at the Iberostar Toucan/Quetzal resort, and we just love it. The wildlife--the pool--the beach--the rooms--the food--the drinks--it provides all our needs for a winter getaway. Above all I would like to salute the staff at the resort--the people at the main desk--the cooks--the servers--the maids who keep your room clean--and so many other friendly people who work hard to maintain this lovely property. We will see you again for visit # 8 !
April 1th, 2022
Dear guest,
We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar Tucan & Quetzal and we want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us.
It is also very satisfying for us that you have kept us in your fondest memories and it will be an honor to welcome you back for the eighth time.
Kind Regards,
Quality Manager
Iberostar Tucan & Quetzal
ALBERTO MENICATTI says:
September 13th, 2021
"LOVED IT"
It was a very nice experience. Loved the animals in the jungle. Employees were great, always smiling and helpful. Attention to the details everywhere was very appreciated
September 15th, 2021
Dear guest,
We would like first of all to thank you for your most appreciative review of your stay at Iberostar Tucan & Quetzal.
Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us.
It is nice to know that you hold us in fond memories and we hope that you visit us again soon.
Best Regards,
Quality Manager
Iberostar Tucan & Quetzal
Ricardo Luis Lopez Senati says:
July 7th, 2021
"Excellent. Wonderful facilities."
Overall a wonderful resort.
July 14th, 2021
Dear guest,
We thank you for sharing this positive feedback after your stay at our Iberostar Tucan & Quetzal. It would be an honor to serve you again and until then we wish you well.
Best regards.
Quality Manager
Iberostar Tucan & Quetzal
Lidia Rivero says:
June 20th, 2021
"Fantástico"
June 29th, 2021
Estimada huésped,
Nos alegra que haya escrito este comentario tras su estancia en Iberostar Tucan & Quetzal.
No dude de que transmitiremos encantados sus amables comentarios a los diferentes equipos, ya que estarán muy contentos de saber que han contribuido a hacer de sus vacaciones una maravillosa experiencia a través de su vocación de servicio.
Comentarios como el suyo nos confirman que estamos trabajando en la buena dirección. Gracias por la confianza depositada en Iberostar y hasta muy pronto.
Atentamente,
Gerente de Calidad
Iberostar Tucán & Quetzal
Mary Joselyne Espinoza says:
May 16th, 2021
"Una experiencia completamente estupenda, toda mi familia estuvo a gusto y el staff era la mejor."
May 27th, 2021
Estimado huésped,
Muchas gracias por estas amables palabras tras su instancia en nuestro maravilloso Hotel Iberostar Tucán & Quetzal y la valoración que ha compartido.
Estaremos encantados de servirle de nuevo en un futuro cercano.
Atentamente,
Gerente de Calidad
Iberostar Tucán & Quetzal
Evelyn Rodriguez says:
May 16th, 2021
"THE BEST EXPERIENCE"
I have all but good things to say about my experience in this hotel I loved everything about it the staff was more than great made our stay the most pleasant the food was great I can’t wait to go back
May 20th, 2021
Dear guest,
We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Tucan & Quetzal.
Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story.
We would like to thank you once again for your appreciation and hope to welcome you back again soon.
Best Regards,
Quality Manager
Iberostar Tucan & Quetzal
Mariusz Pawel Mszyca says:
May 2th, 2021
"14 great days"
May 6th, 2021
Dear guest,
It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future.
Kind regards,
Quality Manager
Iberostar Tucan & Quetzal
Rita Zakharova says:
April 25th, 2021
"Terrytory of jungle is awersome! all technical staff works hard, and it looks very nice!!!!!!"
We loved your hotel in every aspect, especially all concierges -Adal, George, Josue and Lili. They were so helpful, they responded immediately and no task was big for them. They ordered some medical equipment which my husband left at home, they helped us to change time for taxi transfer to airport, they scheduled our time for COVID test. By the way test went very smoothly, no line , very organized. Food was good enough in buffet, but especially in Mediterranean restaurant. Beach was nice and cl
April 29th, 2021
Dear guest,
First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Tucan & Quetzal and we want to thank you for sharing your experience with others.
Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you.
Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel.
Best Regards,
Quality Manager
Iberostar Tucan & Quetzal
Arkady Beyer says:
April 9th, 2021
"Looking forward to next stay"
April 28th, 2021
Dear guest,
We would like to thank you for choosing Iberostar Tucan & Quetzal for your holiday and we are very honored to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future.
Regards,
Quality Manager
Iberostar Tucan & Quetzal
Traveller Review Awards 2023
The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
Cristal International Standards
The Cristal Award is an international certificate of health and safety presented by Intertek Cristal, a global leader in quality systems and services, as well as standards and risk management.
Blue Flag Beach
The Blue Flag is given to beaches in more than twenty countries throughout the world. Beaches receiving this distinction stand out for their water quality and coastal protection, among other factors.
EarthCheck Certificate of Sustainability
EarthCheck is the world’s leading certification organization for the travel and tourism industry. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP.
TripAdvisor Travellers' Choice 2021
Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews.
HolidayCheck Gold Award 2019
Recognition of this hotel for having been chosen by users as one of the best hotels worldwide for the last five years running.
TripAdvisor Certificate of Excellence 2018
Award from TripAdvisor, recognising the commitment of the hotel to excellent hospitality. This certificate is only given to hotels that have continually received exceptional reviews from guests during the last 12 months. The award rewards the hotel for its service, food and facilities.
Tripadvisor gold GreenLeader 2018
Hostels and hotels implementing eco-friendly measures. Each of them is equally committed to Eco-Friendly Practices, such as recycling, consuming local organic foods and using electric vehicle recharging stations
TripAdvisor 2016 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
TripAdvisor Travelers' Choice Awards #10 Families -Mexico
Behind every action, there is a purpose. Ours is to be waste-free by 2025 through initiatives – implemented in all hotels – that promote a circular economy and reduce waste at every destination. Thanks to these key actions, we have reduced waste sent to landfills by 36% while offering a sustainable and high-quality guest experience.
100% of the fish and seafood we serve at our hotels in Mexico is responsibly sourced, which helps both the environment and the people that work in the sector. We also put a particular emphasis on excellent gastronomy and culinary traditions at each and every one of our destinations, all while supporting local fishing communities.
We’re working hard to improve the environmental health of the ecosystems surrounding our properties by 2030. To meet this goal, we are detecting, protecting and restoring seagrass beds, coral reefs, mangroves and other ecosystems in all our destinations. We support and set up projects based on extensive scientific research and focused on the communities that depend on these ecosystems.
Reviews
1507
MARTIN PEREZ
April 18th, 2022
10
Amazing experience on food, customer service and housing.
PETER KIRKMAN CUSSONS
March 29th, 2022
10
I would recommend this resort to anyone, especially families.
ALBERTO MENICATTI
September 13th, 2021
10
LOVED IT
You can now earn points and enjoy IHG One Rewards program benefits at Iberostar Beachfront Resorts.
Rooms
With jungle views
Premium Room
With jungle views
Here, you have all the comforts you could wish for on a vacation in Playa del Carmen. You can relax on your private balcony while gazing at jungle views, enjoy a drink from the minibar, relax in a king-size bed or one of the two double beds… and outside the room, you’ll be able to enjoy an endless array of activities and culinary delights that will turn your all-inclusive vacation into an unforgettable trip.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Comfort within everyone’s reach
Premium Accessible Room
Comfort within everyone’s reach
Discover a room where you’ll find the same characteristics as the Premium rooms but with an added plus. The room is completely accessible, including a fully adapted bathroom with a lower sink and towel racks, grab bars, and showers that have been adapted for wheelchairs. Your sustainable vacation has never been so comfortable.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Nature and complete relaxation
Premium Tropical View
Nature and complete relaxation
Unwind on your room’s private balcony with gorgeous views of the tropical vegetation and the sound of birds and local wildlife in the background. Additionally, your accommodations are completely free of single-use plastics so you can enjoy a sustainable vacation in Mexico.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a $250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
For pool lovers
Double by the Pool
For pool lovers
The Double by the Poolis in an ideal location close to both the beach and the pool where you are only steps away from a refreshing swim whenever you feel like it. You can also unwind taking in jungle views on your room’s private balcony.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Non-compliance with this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
More room for you
Junior Suite
More room for you
The spacious Junior Suite includes two sofas and a king-size bed for a more comfortable vacation. You can gaze at the jungle that surrounds the hotel from the private balcony in your Suite and enjoy services such as a minibar, in addition to many other activities and the hotel’s unbeatable culinary options.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Renovated and close to the beach
Premium Near Beach
Renovated and close to the beach
This room has been recently renovated and is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Its private balcony has jungle views, so you can relax while admiring the lush Caribbean vegetation.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
The best views
Junior Suite Ocean Front
The best views
In the Junior Suite Ocean Front, you can gaze at the Caribbean sea from your room’s private balcony. Furthermore, it is located close to the beach and the hotel pool, allowing you to make the most of your vacation. Inside the room, you’ll have all the comforts you need, including two sofas and a king-size bed or two double beds, as well as many services that will make your stay in the Caribbean unforgettable.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
The best views
Junior Suite Ocean Front Beach Access
The best views
This room is located on the first floor, with the terrace gate being the only thing that separates you from the beach. Inside this accommodation, you have every comfort at arm’s length, all while respecting the environment. All you have to do is sit back and relax while admiring the shimmer of the Caribbean Sea from your lounge chair.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a $250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
For guests traveling as a family
Two Bedroom Family
For guests traveling as a family
It features two adjoining rooms, so the whole family can comfortably enjoy their vacation in Playa del Carmen. One of the rooms has a king-size bed and the other has two double beds. Both have a private balcony with views of the garden or jungle and a standard bathroom.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
The most luxurious suite in the hotel
Two Bedroom Penthouse Suite Ocean Front
The most luxurious suite in the hotel
Here, you can gaze at the Caribbean while enjoying the whirlpool bath on your terrace. Inside, this suite offers 2,282 sq ft, divided into a large bedroom with a king-size bed, walk-in closet, living room with separate dining area, and kitchenette. You’ll also be in an ideal location on the second floor, close to the beach and the pool.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Last rooms offers!
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5 %
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Board types
Gastronomy
Gastronomy
6:00 p.m. to 9:00 p.m.
Italian restaurant with freshly made wood-fire pizzas, different types of pasta and traditional desserts like tiramisu or panna cotta.
From 6:30 p.m. to 9:00 p.m.
This restaurant will take you to Japan through gastronomy. With its diverse menu, this restaurant is the most popular among guests. Choose from makis, nigiris, California rolls, gyozas, and meat, fish, and vegetable teppanyaki… not to mention the mouth-watering desserts, such as green tea cheesecake and lemon yuzu cake. All the fish served has been sustainably caught.
From 11:00 p.m. to 6:00 p.m.
Located beside the beach and the pool, this snack bar is the ideal place to grab a quick bite to eat, like a burger, between swims.
6:00 p.m. to 9:00 p.m.
À la carte restaurant with Mediterranean specialties featuring a station of starters and meze from the Mediterranean coast and main courses such as chicken kebabs or paella with prawns.
6:00 p.m. to 09:00 p.m.
The best cuts of meat cooked Texan-style: slowly, at a low temperature, smoked over wood and indirect fire, tender and full of flavor.
From 12:00 p.m. to 5:00 p.m. and 6:30 p.m. to 9:00 p.m.
International buffet for lunch and à la carte dinner featuring the best and most popular Mexican dishes, including an appetizer station, tacos, and delicious dishes from different regions in Mexico.
International and local specialties for breakfast and dinner
From 7:00 a.m. to 10:15 a.m. and 6:00 p.m. to 10:00 p.m.
International buffet featuring live cooking demonstrations. Dishes include pasta, meat, sustainably caught fish, vegetables, and salads. Themed Mexican and gala evenings. Breakfasts with a wide variety of fruit, dairy products, cured meats, and hot dishes.
06:00 a.m. to 10:00 a.m., 1:00 p.m. to 3:00 p.m. and 6:00 p.m. to 10:00 p.m.
The hotel’s main buffet with Mexican and international dishes. An available salad bar and stations serving burgers, pizza, pasta, vegetables, and grilled meat and fish show-cooking, among others. At the breakfast buffet choose from a wide variety of fruit, hot dishes, cereal, dairy products, and more.
10:00 a.m. to 6:00 p.m.
At this bar located by the pool, you can order your favorite cocktail, beer or refreshment and sip it in the pool’s lounge chairs while you soak up the sun—or while sitting on the underwater bar stools.
From 10:00 a.m. to 6:00 p.m.
Sip a caipirinha made with the traditional cachaça while sinking your feet into the white Caribbean sand… vacations are for enjoying moments like this. Located on the beach, here you can choose from an extensive menu of refreshments, beer and cocktails.
From 10:00 a.m. to 6:00 p.m.
While on vacation, nothing goes together quite like beaches and ice cream. Here, have as many as you want in all of your favorite flavors.
From 8:00 p.m. to 11:00 p.m.
It’s next to the activity stage, meaning you can enjoy a nightly show accompanied by many options from the drinks menu.
5:00 p.m. to 1:00 a.m.
Follow your favorite sports on the screens in this bar for families.
8:00 a.m. to 01:00 p.m.
Perfect for cooling off between activities or simply relaxing.
From 08:00 a.m. to 01:00 p.m.
Drinks and coffee all day in the hotel lobby, the perfect place for when you have to wait.
Aquatic sports, diving, four outdoor pools and direct beach access are just some of the choices offered by this tropical paradise, where you can relax and soak up the sunshine. You have all-day activities led by our Star Friends entertainment team if you feel like joining a group session.
Come nightfall, enjoy a magic show, live music or comedy for all ages.
Our Star Camp activity program will fill your suitcase with happy memories if you’re traveling with the family. Iberostar’s innovative activity program for kids from 4 to 17 years old offers all kinds of fun with hands-on activities, outdoor games or learning how important it is to care for the planet in Starky’s orchard along with the puppet and recycling workshop.
The hotel is also home to Aqua Fun, an area where kids can enjoy the water slides, the pool, the playground and a kids’ menu at hotel restaurants. Parents can also enjoy the hotel’s babysitting service if they wish.
Make the most of your vacation by taking a course at the hotel’s diving center, run by Dressel Divers, or go on a deep-sea adventure along the coast of Playa del Carmen, into the nearby jungle, or on the island of Cozumel. You can dive in the caves of the Yucatan jungle, swim alongside sharks, and, at certain times of the year, observe the sea turtles and shipwrecks.
Imagine getting a massage beneath a gorgeous palm roof in the middle of the jungle. Surrounded by birdsong, waterfalls, and palm trees, it’s pretty easy to become one with nature at our SPA Sensations. Enjoy the detox massage you’ve been longing for or opt for a more holistic experience to restore inner balance and stimulate the body’s natural self-healing processes. Discover what it means to get away from it all and pamper yourself with the care you deserve. You can also relax in our hydrotherapy circuit, featuring jet pools, sensation shower, sauna and steam room.
You can play tennis on the resort tennis courts, or even take your game to the next level by booking a class with a coach. The beach also gives you plenty of options to practice water sports. Kayaking, catamaran sailing, snorkeling, and windsurfing are free for the first hour.
Get in shape in the fitness room at Iberostar Tucán (must be at least 16 years of age), where you can keep up with your workout routine, participate in group fitness activities, or take classes. The hotel has its own facilities for this. There is also an 18-hole golf course nearby.
Area map
- 2.5 km from the center of Playa del Carmen
- 3.5 km from Xcaret
- 1 hour by car from Tullum
The beachfront hotel faces the island of Cozumel, which can be reached by boat from the Playa del Carmen port.
Get directions from
Riviera Maya
Before
USD 580
room/nightRiviera Maya
Before
USD 994
room/nightRiviera Maya
Before
USD 466
room/nightRiviera Maya
Before
USD 554
room/nightCall us for free to the following number 833 399 78 88
From Monday to Friday (06:00 to 00:00)
Saturday and Sundays (06:00 to 17:00)
Or, if you prefer, we’ll call you!
From Monday to Friday (06:00 to 00:00) (GMT-05:00)
Saturday and Sundays(06:00 to 17:00)
Have any questions?
Frequently Asked Questions
What measures are implemented at Iberostar Quetzal to promote sustainability and responsible tourism?
Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main goals: to boost circular economy, to promote responsible fish consumption and to improve coastal health. In addition, this hotel is free of single-use plastics as a guarantee of commitment towards a more ecological and sustainable tourism.
What reviews have people who have stayed at Iberostar Quetzal left?
Guest reviews of the Iberostar Quetzal are very positive. The average rating of guests staying at this hotel in the Riviera Maya is 9.2 out of 10. Furthermore, on TripAdvisor it has an average score of 4.5 out of 5 and is highlighted as a hotel for family travel. This hotel has received several awards and accolades, including the Gold Award 2020 and TripAdvisor's Certificate of Excellence.
What does the Iberostar Quetzal All Inclusive regime include?
At Iberostar Quetzal you will enjoy an All-Inclusive stay. This accommodation regime includes the main meals, as well as the drinks you have during your vacation in the Riviera Maya.
Where in the Riviera Maya is Iberostar Quetzal located?
This Riviera Maya hotel is located in Playa del Carmen. Specifically, its exact location is as follows: Av Xaman-Ha, Hotel Lot number 2 in Playa del Carmen. This is one of the main tourist destinations in this Caribbean area and is characterized by its lively life, beautiful beaches and exuberant nature.
What activities can I do at the hotel?
Iberostar Quetzal is a resort in the Riviera Maya that offers a wide range of activities for you to enjoy an unforgettable vacation with your loved ones. You can enjoy water sports, take a break in the SPA area, have a great time at a tennis match or enjoy live shows for all ages.
Does the hotel have a gym?
Yes, this hotel in Playa del Carmen has a fitness room designed for you to take care of yourself during your vacation. In addition, it also offers you a SPA area and a program of relaxing experiences known as Aliveness. You will be able to take care of your mind and body during your trip to the Riviera Maya.
What types of room will I find at this Playa del Carmen hotel?
At Iberostar Quetzal you will find rooms adapted to all kinds of needs. You can choose from double rooms or suites: from the simplest to accommodation with views of the swimming pool or panoramic sea views. Choose the one that best suits your preferences! In addition, because this hotel is committed to sustainability, you won't find single-use plastics in the rooms.
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Title
With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions.
How is it used?A promotional code can only be applied to the accommodation and board part of your booking.
Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking.
Only one promotional code can be applied to any one booking.
Iberostar reserves the right to apply or not apply a promotional code.
Apart from the general conditions of use, each promotional code has specific conditions. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied).
Discount For Residents Of The Balearic Islands
Discount For Residents Of The Canary Islands
Descuento Residentes Portugal
¿Eres residente en Portugal? Obtén hasta un 10% de descuento sobre el total de tu reserva.
Cape Verde Resident Discount
Are you a resident of Cape Verde? Get a discount of up to 10% off the total cost of your booking.
Peru resident discount
Are you a resident of Peru? Get a discount of up to 5% off the total cost of your booking.
Sustainability
Look after the oceans and enjoy a more sustainable vacation with Iberostar and Wave of Change. In 2020, we eliminated single-use plastics from all our hotels. Now, we are working toward not generating any landfill-bound waste by 2025 and becoming carbon neutral by 2030. What’s more, we offer responsibly sourced fish and seafood and we are improving the health of the ecosystems surrounding our hotels.
Learn moreAll-inclusive
Enjoy your vacation to the fullest with our All-inclusive board type: the best gastronomy, professional shows and activities designed for all ages.
Learn moreFamilies
Fun for the little ones and peace and quiet for the grown-ups. The family hotels are the ideal places for your holiday.
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