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As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
As an IHG One Rewards member, you can accumulate points with your bookings, have access to your special rate, and enjoy exclusive benefits when you book one of our participating Iberostar Beachfront Resorts.
In addition, if you want to redeem your points for new stays, you can do it in ihg.com.
Have questions? Check out the frequently asked questions page.
Iberostar welcomes IHG One Rewards members. We look forward to providing you a greater choice for memorable escapes with stays that focus on both stunning experiences as well as sustaining the oceans and beachfronts that surround these award-winning hotels.
Already a member or want to join?
Sign up and start earning points when you stay at Iberostar Beachfront Resorts and 17 other brands with more than 6,000 IHG hotels and resorts worldwide. Members can enjoy exclusive benefits such as priority check-in, late check-out, and exclusive member rates, among others.
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Sign up and start earning points when you stay at Iberostar Beachfront Resorts and 17 other brands with more than 6,000 IHG hotels and resorts worldwide. Members can enjoy exclusive benefits such as priority check-in, late check-out, and exclusive member rates, among others.
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Hotel highlights
Riviera Maya - Mexico View map
This hotel on the Riviera Maya is part of the Paraíso Complex, which includes five 5-star Iberostar hotels. Cool down in one of the resort’s outdoor pool areas while the little ones learn and have fun in the children’s pool with Star Camp. This family hotel on the Riviera Maya is the perfect place to enjoy the vacation of your dreams. And to satisfy everyone’s appetite, we offer a wide range of culinary options, with full buffets and different themed restaurants. Do you want to reconnect with yourself and nature? Thanks to our Aliveness offer, you’re in luck. Do you prefer a workout session, a round of golf on the 18-hole course or taking a dip with the diving center? Combine it with a visit to SPA Sensations and you’ll feel as good as new!
Did you know that the world’s second-biggest coral reef can be found just off the coast of the Riviera Maya? At Iberostar Paraíso Beach, we invite you to come enjoy it and care for it. Just 22 mi from the Cancún airport, our hotel is surrounded by tropical flora and fauna native to Mexico, where you can be at one with nature.
Carretera Chetumal - P. Juarez Km 309
Riviera Maya
77710
Latitude: 20.7586419564259
Longitude: -86.96006745703159
+52-984-8772800
pberp1@iberostar.com
- Check in: 15:00
- Check out: 12:00
**You will be charged after your booking is confirmed. Bookings of more than 5 rooms may be subject to special terms and conditions, and extra charges.
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Address
Carretera Chetumal - P. Juarez Km 309
+52-984-8772800
pberp1@iberostar.com
503 Reviews
Kathleen Lenton says:
April 4th, 2022
"Everything was great."
We loved our stay at Paraiso Beach and are making plans for next year. We love the lush landscape, the comfortable bed, the beautiful pool, the delicious food and the friendly staff.
April 11th, 2022
Dear guest,
We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Paraiso Beach.
Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story.
We would like to thank you once again for your appreciation and hope to welcome you back again soon.
Best Regards,
Quality Manager
Iberostar Paraiso Beach
Antonio Manuel Dasilva says:
March 19th, 2022
"Top place!"
Excellent experience! Such a beautiful place with top notch service! We were very impressed with the facilities, service level and overall feel of this resort.
March 29th, 2022
Dear guest,
Firstly, we want to thank you for choosing Iberostar Paraiso Beach for your recent holiday and for sharing your experience with us.
We are really happy to read your enthusiastic comments about the prime pillars we set in place to ensure splendid vacations for our guests.
Once more we thank you for this complimentary review of our hotel and we hope to see you again in the future.
Best Regards,
Quality Manager
Iberostar Paraiso Beach
David Kilpatrick says:
February 28th, 2022
"Excellent first post covid holiday"
This was our first experience of an Iberostar resort hotel and we were very impressed. The hotel, pool and beach were clean, tidy and well maintained. Staff were friendly, and the food and drink excellent. I have previously been disappointed by all inclusive hotels, however this time was impressed by both the quality of the food and drink offer, but also the availability. We will come back.
March 3th, 2022
Dear guest,
First of all, we would like to thank you for your kind review of your recent holiday with us at Iberostar Paraiso Beach.
Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.
Again we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future.
Best Regards,
Quality Manager
Iberostar Paraiso Beach
LAUREN WILLETTS says:
December 18th, 2021
"Wonderful!"
The staff is wonderful, the food and drinks are delicious, and the entire resort is beautiful. I love their commitment to being environmentally friendly. A special thank you to Manu, Doris, and Angela, waitresses at the bars. They were so friendly! And our housekeeper Javier always went above and beyond.
December 23th, 2021
Dear guest,
First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us at Iberostar Paraiso Beach.
It is of great importance to us that our guests appreciate our well-thought-out holiday concept.
Our day-to-day efforts are to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.
Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.
Best Regards,
Quality Manager
Iberostar Paraiso Beach
CARLOS ALFONSO MESON says:
December 14th, 2021
"Excelent"
The resort was excellent in all aspects.
December 23th, 2021
Dear guest,
We would like primarily to thank you for choosing Iberostar Paraiso Beach for your recent holiday and also for taking the time to share your opinion.
Every day is a new challenge for us, based on our passion for providing our guests with an environment similar in comfort to a home away from home.
So again, we thank you for sharing this positive review with us and we hope to welcome you back again soon.
Best Regards,
Quality Manager
Iberostar Paraiso Beach
CYNTHIA DENISE VEST says:
December 10th, 2021
"Just great overall"
Ppl so nice rooms very clean and tons of service
December 15th, 2021
Dear guest,
We would like first and foremost to thank you for choosing Iberostar Paraiso Beach for your recent holiday.
Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home away from home.
Again, we thank you for your comments and we hope to welcome you back again soon.
Kind regards,
Quality Manager
Iberostar Paraiso Beach
DORIS JULIETA RONCANCIO says:
September 14th, 2021
"I will recommend this hotel to everyone!!!!!!! Excellent customer service, Delicious food"
I will like to mention some of the employees that make my stay fabulous and make me feel home away from home, these people are doing an amazing job and excellent customer service. Karen (waitress from Mary Beach Restaurant) Giovanny(entertainment) Beto (concierge) Brenda (restaurant Manager) Thank you to all of them !!!!!
September 15th, 2021
Dear guest,
We would like first and foremost to thank you for choosing Iberostar Grand Paraiso for your recent holiday.
Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home away from home.
Again, we thank you for your comments and we hope to welcome you back again soon.
Kind regards,
Quality Manager
Iberostar Grand Paraiso
Luis Angel Carrero says:
March 11th, 2020
"beautiful venue, VIP treatment from everyone in the staff"
March 12th, 2020
Dear guest,
First and foremost, thank you for choosing our Resort on your most recent vacation, and for sharing your kind comments with us.
Likewise, we are so proud to know that our beautiful Resort focused on the protection of our environment, was to your entire satisfaction. Iberostar strives to be a pioneering company with a goal to become single-use plastic free while continuing to elevate the quality of the experience of its guests through an authentic gastronomy, privileged locations and an excellent service.
Thank you once again for your kind comment and we look forward to welcoming you back again.
Sunny regards,
Quality Manager
Iberostar Paraiso Beach
Gilles Acciari says:
November 20th, 2019
"One of the greatest places we have been."
Amazing Hotel see you soon.
November 28th, 2019
Dear guest,
We thank you for choosing Iberostar Paraiso Beach on your recent holidays.
The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day.
Furthermore, we would like to mention that Iberostar strives to be a pioneering company with a goal to become single-use plastic free while continuing to elevate the quality of the experience of its guests.
We hope to serve you again in the future.
Best regards,
Quality Manager
Iberostar Paraiso Beach
Sergiy Sopotov says:
October 26th, 2019
"Very Good"
October 29th, 2019
Dear guest,
First and foremost, thank you for choosing our Iberostar Paraiso Beach on your most recent vacation.
It is rewarding to know that you have enjoyed an excellent holiday and have left with wonderful memories of your vacation.
We look forward to welcoming you back again.
Sunny regards,
Quality Manager
Iberostar Paraiso Beach
Traveller Review Awards 2023
The eleventh annual Booking.com Traveller Review Awards recognises hotels for their commitment to service and hospitality. The awards are based on over 240 million verified reviews.
EarthCheck Certificate of Sustainability
EarthCheck is the world’s leading certification organization for the travel and tourism industry. EarthCheck certifications are accredited by the Global Sustainable Tourism Council (GSTC) and have been approved by the nonprofit organization CDP.
TripAdvisor Travellers' Choice 2021
Awarded the TripAdvisor Certificate of Excellence as one of the 20 best hotels in the Caribbean in 2020 in the All-Inclusive category, based on customer reviews.
HolidayCheck 2020
The top travel website for German-speaking countries gives this award based on guest reviews and recommendations. Each hotel must have received at least 50 reviews over the last year and have been recommended by at least 90% of its previous guests.
HolidayCheck Award 2019
The well-known travel platform has singled out this hotel for one of the sector’s most prestigious awards thanks to the number of user reviews of features such as location, service and gastronomy.
Tripadvisor gold GreenLeader 2018
Hostels and hotels implementing eco-friendly measures. Each of them is equally committed to Eco-Friendly Practices, such as recycling, consuming local organic foods and using electric vehicle recharging stations
TripAdvisor 2017 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
TripAdvisor 2016 Certificate of Excellence
Award from the TripAdvisor website recognizing this hotel’s commitment to hospitality excellence. This certification is only given to hotels that continuously receive exceptional ratings from customers over a 12-month period. The prize rewards the hotel’s qualities with respect to service, gastronomy and facilities.
Blue Flag Playa Paraíso Beach
Playa Paraíso has earned Blue Flag Certification. The Foundation for Environmental Education awards this accolade to beaches all over the world that stand out for their water quality and coastal protection, among other factors.
The hotel’s Star Camp play area is made from more than 7 tons of recycled plastic. This is equivalent to 32,000 five-liter bottles and saves 65 trees worth of wood. We believe it’s essential to adopt a regenerative and reparative circular economy in all of our business activities in order to watch out for the health of the world’s oceans.
Since 2020, all Iberostar hotels have been free of single-use plastic. Our current commitment is to be landfill-bound waste free by 2025 and carbon emission neutral by 2030.
100% of the fish and seafood we serve at our hotels in Mexico is responsibly sourced, which helps both the environment and the people that work in the sector. We also put a particular emphasis on excellent gastronomy and culinary traditions at each and every one of our destinations, all while supporting local fishing communities.
In our coral nurseries in the Riviera Maya, we work to prepare the reef to endure anticipated damage from disease, nutrient pollution and climate change.
Since 2014, the spread of Stony Coral Tissue Loss Disease has caused the loss of 40% of its remaining coral in only 2 years. We are working alongside CINVESTAV to promote the restoration of Mexican Caribbean reef fish assemblages as well as the restoration of corals to increase their biodiversity.
We’re working hard to improve the environmental health of the ecosystems surrounding our properties worldwide by 2030.
Reviews
1533
Kathleen Lenton
April 4th, 2022
10
Everything was great.
Antonio Manuel Dasilva
March 19th, 2022
10
Top place!
David Kilpatrick
February 28th, 2022
10
Excellent first post covid holiday
Exclusive experiences of live shows are coming to Iberostar!
If you’re looking for hotels with entertainment for kids and adults
Excitement is guaranteed!
You can now earn points and enjoy IHG One Rewards program benefits at Iberostar Beachfront Resorts.
Rooms
Comfort within everyone’s reach
Premium Accessible Room
Comfort within everyone’s reach
Discover a room where you’ll find the same characteristics as the Premium rooms but with an added plus. The room is completely accessible, including a fully adapted bathroom with a lower sink and towel racks, grab bars, and showers that have been adapted for wheelchairs. Your sustainable vacation has never been so comfortable.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Surrounded by nature
Premium Room
Surrounded by nature
You can enjoy views of the native vegetation found in the hotel garden while you rest on your room’s private balcony. You’ll also have a minibar and other comforts so that you don’t have to worry about a thing during your unforgettable Caribbean vacation.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Unwind surrounded by nature
Premium Tropical View
Unwind surrounded by nature
Enjoy this room, which is located in the hotel garden, while you relax on your private balcony. Additionally, it is completely free of single-use plastics, so you can enjoy a sustainable vacation in Mexico with the best views of native vegetation.
Rest assured while we take care of the environment
This room includes:
Close to the beach and the pool
Premium Near Pool
Close to the beach and the pool
This room has an ideal location if you’re looking to cool off, as you’re just steps away from both the Caribbean waters and the hotel’s expansive pool. Between dips in the pool and sea, you can relax on your room’s private balcony while taking in views of the hotel gardens or jungle.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
With more space
Junior Suite Near Pool
With more space
Enjoy this spacious, comfortable and stylishly furnished suite with an ideal location close to the beach and pool at Iberostar Paraíso Beach on the Riviera Maya. The private balcony provides lush views of the garden or jungle.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
This room has a discount of between 5% and 10% on certain dates.
For beach-lovers
Junior Suite Beach Access
For beach-lovers
In the Junior Suite Beach Access you can feel the sand in between your toes when you openyour terrace door, which leads right to the beach. Be the first to immerse yourself in the Caribbean or spend the night relaxing with the sound of the sea in the background.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Non-compliance with this rule will result in the automatic application of a USD250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Ultimate luxury
Penthouse Suite
Ultimate luxury
This suite has the best ocean views in the entire hotel, which you can enjoy while soaking in the whirlpool bath on your terrace. The second-floor suite is located in the area closest to the beach and swimming pools. Its 2,580 square feet include a bedroom with a king-size bed, a living area in which to stretch out, a dining area and kitchenette plus a bathroom with the double-sink vanity, shower, and whirlpool bath.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
Perfect for groups
Two Bedroom Family
Perfect for groups
Here there’s space for the entire family to have an amazing vacation on the Riviera Maya. You’ll have two connecting rooms. One features a king-size bed and the other includes two double beds. In each room, you’ll find a bathroom and a balcony with views of the garden or the jungle. We provide essential baby items to make it easier for you to travel with your little ones and save space in your luggage. This service is provided free of charge upon request, subject to availability.
*In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 250 cleaning and sterilization fee.
Rest assured while we take care of the environment
This room includes:
And we’ll make sure you have a good time
Board types
Gastronomy
Gastronomy
From 4:00 a.m. to 10:30 a.m., 1:00 p.m. to 3:00 p.m. and 6:30 p.m. to 10:00 p.m. (snacks from 11:00 p.m. to 4:00 a.m.)
Check the weekly opening times update in the Iberostar app
The hotel’s main buffet with Mexican and international dishes. It boasts a salad bar and stations serving burgers, pizza, pasta and vegetables, live cooking demonstrations of grilled meat and fish (all sustainably caught), and much more for both lunch and dinner. At the breakfast buffet, choose from a wide variety of fruit, hot dishes, cereal, dairy products, and more.
From 6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
À la carte restaurant featuring specialties from French haute cuisine such as onion soup, chicken Provençale, and red berry macaroon.
From 6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
À la carte restaurant serving classic Mexican dishes: tacos, fajitas, cochinita pibil in a pot, and rice pudding.
From 1:00 p.m. to 4:00 p.m.
Check the weekly opening times update in the Iberostar app
Lunch buffet with international cuisine and Mexican specialties featuring live cooking demonstrations. Pasta, meat, fish that has been sustainably caught, vegetables, and salads.
From 6:30 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
The best cuts of meat cooked Texan-style: slowly, at a low temperature, smoked over wood and indirect fire, tender and full of flavor.
From 6:00 p.m. to 10:00 p.m.
Check the weekly opening times update in the Iberostar app
It’s menu features makis, nigiris and rolls, as well as gyozas, yakimeshi and meat, fish and vegetable teppanyaki. It’s the perfect experience for all our guests, where you’ll be wowed by the professional chefs’ training and skills. All the fish we serve has been sustainably sourced.
From 10:00a.m. to 6:00p.m.
Check the weekly opening times update in the Iberostar app
Feel the sand beneath your feet all day long by dining in our beach bar. Why not try our buffet or our selection of quick snacks?
From 9:00 a.m. to 12:00 a.m.
Check the weekly opening times update in the Iberostar app
Located in our expansive hotel lobby, this bar is perfect for grabbing a drink in between activities or relaxing while gazing at the surrounding greenery. After dinner, you can also enjoy a caipirinha made following the traditional recipe.
10:00a.m. to 5:00p.m.
Check the weekly opening times update in the Iberostar app
Bar located in the pool, where you can grab a drink without setting foot outside of the pool or on the surrounding sun loungers.
11:00 a.m. to 6:00 p.m.
Check the weekly opening times update in the Iberostar app
When you’re on vacation, ice cream tastes even better. That’s why there’s an ice cream shop by the pool where you can eat as much as you’d like throughout the day.
From 5:00 p.m. to 12:00 a.m.
Check the weekly opening times update in the Iberostar app
It’s next to the entertainment stage, meaning you can enjoy a nightly show accompanied by many options from the drinks menu that features a wide variety of cocktails and mocktails.
10:00p.m. to 1:00a.m.
Check the weekly opening times update in the Iberostar app
Nightclub for adults over the age of 18 with a Star Wars theme where you can drink and dance until the break of dawn.
Every night, kids and adults alike enjoy our professional shows, with performances featuring music, dancing, and entertainment for all ages. You can check out all the details in the Iberostar app.
In addition, we have special new performances fit for the world’s most famous stages. Find more details here.
The hotel’s different pool areas are among our guest’s favorite spots, and they are completely surrounded by vegetation. For greater relaxation, you can go to the pool with a waterfall and whirlpool bath and let the water jets loosen up all of your muscles. And if you’re looking to move around, you can get in shape in the activity pool or have fun many times a day with the Star Friends entertainment team’s programming. Our youngest guests also have their own separate pool to enjoy the water.
The native vegetation that surrounds the pools is the natural habitat of animals including coatis, tortoises, peacocks, swans, squirrels, flamingos, and many other species. There is also a natural cenote! In this cenote, you can see mangroves, lotus flowers, and turtles.
You’ll have access to a fitness center(must be at least 16 years of age) furnished with the latest exercise equipment and machines. You’ll also have a cycling studio offering daily classes, and two multi-sport rooms where you have the chance to try yoga, Zumba, kickboxing, body pump, boot camp, and more. All activities are led by certified instructors.
You can also play tennis on the resort tennis courts, or even take your game to the next level by booking a class with a coach. The beach also gives you plenty of options to practice water sports. Kayaking, catamaran sailing, snorkeling, and windsurfing are free for the first hour.
Start the day in the hydrotherapy circuit and soothe your muscles in the multi-jet whirlpool tub, the steam room, Roman bath, sauna, or multi-sensory shower. Continue your experience with a facial comprised of plants, collagen, or caviar, and then treat your whole body to JapaneseJin-Shin, shiatsu massage,Thai massage,orhot stone massage. Our experts will be happy to help you select from over 20 different massage options. To finish up your relaxation session, enjoy a treatment at our beauty salon, which offers manicures, pedicures, hair treatments, Caribbean braids, and more.
The hotel offers a guaranteed endless array of activities led by our Star Friends entertainment team, who have developed a program full of fun and exciting activities throughout the day. This is something that our guests highlight as one of the best memories that they take away from their vacation. Both kids and adults alike are guaranteed to have fun playing bingo or board games, as well as sports activities like our games in the activities pool.
Download the Iberostar app before arriving and don’t miss out on anything!
The children’s activity program Star Camp is a total hit with the families staying in the hotel. The program is divided into age groups where children can learn to cook at the mini-chef kitchen, play video games, discover the importance of caring for the environment in Starky’s garden with puppet and recycling workshops, bounce on the trampolines and much more. Children under 4 years old can visit the new Kangaroo area, where they can play while supervised by an adult.
In addition, as part of the Wave of Change sustainability program, the outdoor play area at Star Camp has been created with more than 6,500 kg of recycled plastic, equivalent to about 32,500 five-liter jugs, which saves about 65 trees’ worth of wood.
Our youngest guests also get to enjoy a children’s pool just for them, a children’s menu at hotel restaurants, and a merry-go-round. And if adults want some time to themselves, they can request babysitting services and enjoy an intimate meal.
Check out the schedules in the Iberostar app.
Diving in a sinkwell is something you can only experience in the Yucatan peninsula. With the Dressel Divers center right on the hotel premises, it’s easy to make this adventure part of your next vacation in Riviera Maya. You can also take PADI courses and, at certain times of the year, even swim with sharks.
Those who love golf can enjoy playing an 18-hole professional golf course in the hotel complex. Designed by Pete Dye, it offers four tee boxes to accommodate pros and beginners alike. It’s also home to a clubhouse with shops and a restaurant, as well as packages and preferential rates for Iberostar guests.
You can contact us to learn more about our prestigious golf course at Playa Paraíso; we will be delighted to assist you with anything you need.
(+52) 984 877 2847 Ext: 8594/8590
- Located on the beachfront of Playa Paraíso
- In front of Arrecife de Puerto Morelos National Park
- 30-minute drive from Xcaret Park (19.3 miles)
- 1-hour drive from Tulum (53.4 miles)
- 2.5-hour drive from Chichén Itzá (123.7 miles)
Get directions from
Riviera Maya
Before
USD 580
room/nightRiviera Maya
Before
USD 994
room/nightRiviera Maya
Before
USD 554
room/nightPlaya del Carmen
Before
USD 529
room/nightCall us for free to the following number 833 399 78 88
From Monday to Friday (06:00 to 00:00)
Saturday and Sundays (06:00 to 17:00)
Or, if you prefer, we’ll call you!
From Monday to Friday (06:00 to 00:00) (GMT-05:00)
Saturday and Sundays(06:00 to 17:00)
Have any questions?
Frequently Asked Questions
What measures are implemented at Iberostar Paraíso Beach to promote sustainability and responsible tourism?
Iberostar Hotels & Resorts is committed to sustainability and responsible tourism through the Wave of Change program. This pioneering initiative revolves around three main areas: to boost circular economy, to promote responsible fish consumption and to improve coastal health. In addition, the resort's Star Camp is made from recycled plastics. A coral reef nursery has been established at the hotel to help protect the health of the oceans.
Where in Riviera Maya is Iberostar Paraíso Beach located?
Iberostar Paraiso Beach hotel is located in the Riviera Maya, specifically on the Chetumal to P. Juarez highway, km 309. The resort facilities are on the seafront and, in fact, from the hotel itself you can directly access the beach. It is very well connected by road and is only 30 minutes from Cancun airport. A hotel surrounded by tropical flora, paradisiacal beaches and the most amazing nature for you to enjoy an unforgettable vacation.
Is it possible to play golf at the Iberostar Paraíso Beach resort?
Yes, you will find a golf course on the Iberostar Paraíso Beach premises. Accessis paid separately from resort fee.
What is included in the Iberostar Paraiso Beach All Inclusive rate?
At Iberostar Paraiso Beach hotel we offer the All Inclusive rate so you can enjoy your vacation to the fullest. This rate includes the selected days of accommodation, as well as the main meals and beverages during your stay. Enjoy paradise!
How many stars does the Iberostar Paraiso Beach hotel have?
This Riviera Maya hotel has been awarded 5 stars thanks to its top-quality services and facilities. In addition, it has 6 awards that have been granted by tourism portals such as HolidayCheck or TripAdvisor and that endorse its unparalleled offer for your Caribbean vacations.
What reviews have customers staying at Iberostar Paraiso Beach left?
The reviews that customers have written about their stay at Iberostar Paraiso Beach are extraordinary. In fact, the average score this hotel has on Google is 9 out of 10 and on Tripadvisor it has a rating of 4.5 out of 5. Clients value its location, in front of a beautiful beach, as well as the entertainment activities for both children and adults, very positively. The food and the good care of the facilities are also very positive points that have been valued by customers who visit this resort.
What services will the client find in this Riviera Maya resort?
Iberostar Paraiso Beach is a prestigious 5-star hotel that offers numerous services and activities for the whole family. It has a children's activities program, as well as children's pools, water sports and live shows. For parents it offers a golf course, water sports, four outdoor pools, a PADI dive center, a spa area and delicious restaurants with high quality products.
What type of food is served at Iberostar Paraíso Beach?
If you want to experience a gourmet vacation, you should know that at Iberostar Paraiso Beach we have 5 different gastronomic options. La Plaza Buffet is an international and informal food restaurant, the Buffet and Steak House El Puerto is the best option for grilled meat lovers, the Teppanyaki Hashiru restaurant is ideal for lovers of Japanese food, the gourmet restaurant El Colonial specializes in French cuisine and, finally, La Hacienda restaurant specializes in the most traditional Mexican cuisine.
What different types of rooms are there at Iberostar Paraiso Beach?
The hotel has rooms that adapt to the needs of our guests. Therefore, you will find double rooms, as well as suites that are designed for people who want more space and comfort. All rooms have an outdoor terrace and can have views of the garden or the beach.
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With a discount code or promotional code, you will get other benefits in addition to the basic rate conditions.
How is it used?A promotional code can only be applied to the accommodation and board part of your booking.
Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking.
Only one promotional code can be applied to any one booking.
Iberostar reserves the right to apply or not apply a promotional code.
Apart from the general conditions of use, each promotional code has specific conditions. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied).
Discount For Residents Of The Balearic Islands
Discount For Residents Of The Canary Islands
Descuento Residentes Portugal
¿Eres residente en Portugal? Obtén hasta un 10% de descuento sobre el total de tu reserva.
Cape Verde Resident Discount
Are you a resident of Cape Verde? Get a discount of up to 10% off the total cost of your booking.
Peru resident discount
Are you a resident of Peru? Get a discount of up to 5% off the total cost of your booking.
Sustainability
Look after the oceans and enjoy a more sustainable vacation with Iberostar and Wave of Change. In 2020, we eliminated single-use plastics from all our hotels. Now, we are working toward not generating any landfill-bound waste by 2025 and becoming carbon neutral by 2030. What’s more, we offer responsibly sourced fish and seafood and we are improving the health of the ecosystems surrounding our hotels.
Learn moreAll-inclusive
Enjoy your vacation to the fullest with our All-inclusive board type: the best gastronomy, professional shows and activities designed for all ages.
Learn moreFamilies
Fun for the little ones and peace and quiet for the grown-ups. The family hotels are the ideal places for your holiday.
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